If there is a problem with the goods, please contact us as soon as you become aware of the problem :
Email: customercare@iwfurniture.com

Write to us:
IW Furniture
40 Station Road
London
SW19 2LP

We will deal with the matter in accordance with your legal rights.

We endeavour to replace the faulty goods and in the event it cannot be replaced will refund the value of the goods. Please note in cases of replacement that we are bound by manufacturer lead times which can be up to 12 weeks from the time of ordering the replacement.

We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown.

Please check all items at the time of delivery. Missing or damaged parts must be reported within 7 days of purchase. Please contact our customer services team by email at help@iwfurniture.com or call us on 0845 20 10 746